Restaurant take-out food

Type

Takeaway can be divided into two types: customers order meals and pay for them and take them away in packages and staff deliver meals in stores.

(1) Packing: When customers come to the store to order meals and take them away, they try to recommend easy-to-pack dishes. The dishes with more soup and larger quantity are not packed (such as XXX soup) in principle, because the packing used in my shop is limited to packing boxes and drums, and the volume is limited.

1. When a guest announces that he needs to pack something, he or she should indicate the package on the menu. After ordering, he or she should inform the kitchen that the order is packed. He or she should equip the kitchen kitchen kitchen with the appropriate packaging tools at the kitchen outlet in time.

2. Guests pack dishes without extra charges. In principle, dishes without soup or meals should be packed in packed boxes. Those with soup should be packed in packed barrels. If there is more soup, two packed barrels can be overlapped to prevent the damage of the packed barrels during the journey.

(2) Delivery: The guests order by telephone or order at the restaurant.

1. Guests who order by telephone: In principle, they do not receive telephone reservations, except for some regular customers or the nearest place to order meals. In addition, they do not receive them during the peak period of business. However, even if they do not receive such reservations, they should euphemistically inform the guests and not treat them rigidly.

2. The following procedures are followed for customers to order and pay for their meals:

(1) Receivable meals within the scope prescribed by the business.

(2) When paying for a meal, tell the customer what the charge is and charge a deposit of 20-50 yuan for the tableware (the deposit is flexibly charged according to the amount of the meal ordered, but not more than 50 yuan at most). The cashier will issue a deposit slip and leave it to the customer for safekeeping.

(3) Make out the bill and enter the kitchen, which is made by the kitchen. In order to ensure the quality of the dishes, all the dishes must be sealed with fresh-keeping film.

(4) When delivering meals, make statistics on the tableware used for delivering meals and fill in the takeaway tableware statistics form. After all the dishes are ready, check whether the tableware and utensils are all ready and eat in time.

(5) After service, please sign and confirm the takeaway tableware statistics form and coordinate the reception time with the guests.

(6) According to the reception time coordinated with the guests, collect the guest deposit at the cashier's office, and withdraw the tableware in time. While refunding the guest's deposit, check the tableware statistics and withdraw the deposit slip in the guest's hand.

(7) Return the tableware to the kitchen and hand in the deposit slip to the silver collection office.

Development of Takeaway Industry in China

Restaurant packing

Packing is the earliest form of takeout, although ancient, it continues to this day.

Telephone ordering

With the popularity of telephone and mobile phones, telephone ordering has gradually become the main means of the takeaway industry, and also makes the takeaway industry develop rapidly. Compared with Restaurant packing, telephone ordering has greatly stimulated the development of the takeaway industry because of its advantage of no door-to-door.

Website order

The popularity of the Internet in the 1990s has led to the rapid development of the takeaway industry. Students and white-collar workers have become the main subscribers to the website. Along with this, many Internet ordering enterprises have developed.

WeChat ordering

In 2012, with the rapid development of smartphones, Wechat has been growing rapidly.

On this basis, many secondary developments around Wechat have been derived. Among them, the most striking and indispensable one is the development of Wechat takeaway. In the era of app-dominated mobile phone applications, the secondary development of Wechat, with its absolute advantage of not having to download and occupying desktop space, has occupied a lot of APP market and become the first choice for businesses to explore the field.

New Takeaway Technology

WeChat ordering

Online ordering was first developed in the United States, which has its unique cultural advantages. For example, people abroad prefer to book meals in advance. At present, domestic online ordering is still in a chaotic state of confusion among the princes. Each of the major websites occupies its own land and water. However, with Matthew effect becoming more and more obvious, a new round of shuffling is taking place in the online ordering market. The ordering websites with sufficient funds are rapidly expanding the major city branches and occupying the market share.

Based on the derivatives of online ordering, half-hour Wechat ordering stands out from online ordering. As a service for Tencent's Wechat mobile phone application to obtain takeout information. Through half an hour of Wechat open platform interface grafting of various Wechat functional services, the value of Wechat public number is greatly brought into play and enhanced. Many ordering websites have already opened the Wechat service platform, firmly grasping the huge resources of micro-credit users, and opening up a broader market for their business. Using this service, we can not only get the information of takeaway vendors, dishes and coupons of vendors around any service area. The service realizes the direct ordering service and even online payment. This is a new way and concept of takeout orders, which breaks through the tradition.

Takeaway seal

On February 5, 2018, Haidian District of Beijing launched the first batch of "food and security seals". In the process of making, packing and serving takeaway, the seal is equivalent to an inspection mark. The sellers paste it after the production is completed, and the consumers can check it when they receive the meal. If the seal is broken, it can be rejected. The seal is expected to achieve full coverage of Beijing by the end of June, covering 30 cities in the country in 2018.

China's catering industry is actively entering the overseas market. In China's catering market, Chinese-style dinner is the main food, while Western-style dinner is gradually rising. KFC, McDonald's, Pizza Hut and so on are the main force in the market. Chinese-style fast food has developed vigorously, but it can not compete with "foreign fast food" at present. With the development of China's economy and tourism, the prospect of catering industry is promising. In the next few years, China's catering business model will be diversified, the process of internationalization will accelerate, and green catering will become fashionable.

The Chinese spend 1 trillion yuan a year on boxed lunch, and over 300 million Chinese eat boxed lunch fast food for lunch. The pace of development is amazing.